Terms & Conditions

Agreement and Parties

By hiring our furniture, you agree to be bound by the following terms and conditions. For the purposes of these terms and conditions, the hirer of the equipment shall be referred to as the “Customer.” The owner and supplier of the equipment shall be referred to as “Hire Chairs and Tables.”

Definition of Equipment

Equipment means all items that are hired and collected by the customer or delivered by Hire Chairs and Tables to the customer, whether or not the items have been paid for.

Quotation and Acceptance

All quotations will be valid for a period of up to seven (7) days from the date of issue. Acceptance of the quotation is to be in writing. Upon receipt of the customer’s acceptance, it shall be deemed that the customer agrees to and accepts the terms and conditions of hire listed.

Payment and Security Bond

Once any payment is received or commencement of hire without the customer’s written confirmation to such action, it shall be deemed that the customer agrees to and accepts these terms and conditions of hire listed. Hire Chairs and Tables reserves the right to request a security bond to cover any equipment. The bond and amount will be determined by individual booking requirements. Any damaged, missing, very unclean items will be charged at full replacement cost and/or cleaning cost, this will then be deducted from the bond amount. Should this amount exceed the total bond amount, the customer will be responsible to pay any balance owing. Security bond refunds may take up to one (1) week to process following an event.

Order Changes and Cancellation Policy

The customer may make changes to order quantities by advising Hire Chairs and Tables in writing. Final changes need to be advised in writing by no later than seven (7) days prior to your event and are subject to availability. All secured bookings that cancel are subject to the below cancellation policy.

  • Subject to Hire Chairs and Tables discretion, all money paid to date may be transferable to a new date subject to availability.
  • The customer may cancel an order at any time by advising Hire Chairs and Tables in writing; however, cancellation fees will occur should the customer cancel the booking within thirty (30) days of the event date.
  • Bookings cancelled within seven (7) days of the event date will be charged 100% of the total booking cost.
  • Bookings cancelled between seven (7) and thirty (30) days will be charged 50% of the total booking cost.
  • Bookings cancelled outside thirty (30) days of the event will be charged 20% of the total booking costs.
  • Cancellations due to weather conditions are still subject to the cancellation policy above.

Delivery and Pick-Up Responsibilities

Upon delivery or pickup of the equipment and until the return of the equipment to Hire Chairs and Tables premises, the customer has full responsibility of all equipment hired. The customer will pay full replacement cost of any equipment badly damaged, lost, or stolen.

Equipment Condition and Return

All goods are to be returned in a clean and dry condition. Any equipment returned unclean by the customer to Hire Chairs and Tables, the customer shall pay Hire Chairs and Tables the full cost of returning the equipment to a clean condition if the bond amount is not sufficient. The customer shall protect the equipment from the elements during the time of hire.

Delivery Terms

Hire Chairs and Tables equipment shall be delivered to the customer in a clean and well-maintained condition. The delivery driver will only deliver the hire to the front of the residence or business. Extra charges may apply for delivery beyond standard conditions.

Collection Guidelines

Collections at our address are by appointment only. The customer will need to advise Hire Chairs and Tables two (2) days before your collection date of your arrival time. The customer is responsible for loading and unloading the equipment to their transport.

Liability and Warranty

Hire Chairs and Tables shall in no way be held responsible or accountable for any injury, death, or loss of income caused to the customer, any third parties, or properties due to the hire of equipment or provided services by Hire Chairs and Tables. No warranty is given by Hire Chairs and Tables, except in cases of wrongdoing by Hire Chairs and Tables.

Use of Media

By publicly uploading media and pictures/photos from your event to the internet, such as on Google or social media, you grant us the right to re-use this media as part of our continued business promotion activities. Such activities may include, but are not limited to: using your photos on our website, social media posts, and advertising activities. Where possible we will not use images that include people's faces or any other personally identifiable information. If you prefer us not to use your images, please contact us to have them removed from our website and/or ads.